Mr. Bhavish Aggarwal the CEO of Ola Electric in his tweet announced the setup of the service desk at all experience center within 30 days. Now no more waiting for the service of your Ola electric vehicle. Bring your vehicle to the service desk and take it back home the same day.
The automobile has changed drastically over the past century. The evolution of the automobile has been through the introduction of electric scooters and we cannot disagree with the fact that Ola reigns the electric scooter segment of India.
Vehicles are a significant investment, so when service needs arise, it’s important to know what are the different options. It is essential to understand why we need service for our electric vehicles.
What does service change do to your Electric Vehicle?
Service changes are often announced by the manufacturer as a part of their warranty. Some of the most common service changes are vehicle maintenance and vehicle parts replacement.
A service change is an interval during which the vehicle undergoes a series of minor or major repairs. These changes can include routine maintenance, adjustments, and repairs. When a service change is scheduled, the vehicle’s owner is notified in advance and the time it will take for the service to be performed is usually given.
What changes will this new service center bring?
When Ola launched its Ola S1 Pro and Ola S1 Air it made sure to give the audience a proper understanding as to how they can schedule their servicing of the vehicle. Below is a list of steps that you need to go through before scheduling your vehicle service.
- The booking for the service can be made via the website of company. They will then assign you a “Champion” who will undertake the service along with mentioning the time required by your vehicle.
- If you are not sure whether your scooter requires a service or not don’t be confused because this will be taken care of by the scooter itself. Using predictive AI maintenance that will give constant pings to the users for either service or repair.
Our next sections deal with what should be done when you receive an update from predictive AI maintenance.
What should be done when you receive a service change notice?
When you receive a service change notice, there are a few things that you should do. First, you should always ask for a copy of the service change notice. This is the only way to prove that the notice is valid and came from the dealership. Second, you should ask for a copy of the invoice that shows that the service was performed by the service center. This will help you to prove that the service was performed correctly and that you are not responsible for any additional charges. Third, you should check to make sure that your service contract is still valid. You should contact the dealership to make the necessary changes if it is not. Lastly, you should make sure that you have not been charged an excessive amount. If the additional charge is too much, you should contact the dealership to discuss the situation.
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