A Viral video has surfaced online showing an angry Ola Electric customer damaging his scooter with a hammer outside an Ola showroom.
The incident reportedly occurred due to dissatisfaction with a hefty ₹90,000 repair bill issued just a month after purchasing the electric scooter.
The footage captures the customer venting his frustration by repeatedly smashing the scooter, joined by others who contributed to the damage.
Background of the Incident
🚨WATCH : Angry Ola Electric Customer Smashes his Scooter With Hammer After Receiving ₹90,000 Bill in front of service centre-🤦♂️@bhash is looting public both hands.pic.twitter.com/zbGcfn2uoG
— Manu🇮🇳🇮🇳 (@mshahi0024) November 24, 2024
The person recording the video provided context, explaining the customer’s frustration over the unexpected service bill.
The man had only owned the scooter for a month before being presented with the significant repair costs, leading to his public display of anger.
The incident quickly gained attention on social media platforms, sparking conversations about the after-sales service experiences associated with Ola Electric.
Widening Criticism of Ola Electric
This event aligns with the growing scrutiny of Ola Electric’s after-sales services. Recently, comedian Kunal Kamra openly criticized the company and its CEO, Bhavish Aggarwal, for insufficient customer support, adding to the brand’s negative sentiment.
The viral video has further intensified discussions about the company’s ability to address customer grievances effectively.
Ola Electric’s Response Awaited
As the video continues circulating widely, Ola Electric has yet to issue an official response regarding the incident. The company’s reaction to this controversy is anticipated as it could significantly impact its public image and customer trust.
